# Osaka JOINER

> Official local travel initiative operated by Osaka Metro ADERA Co., Ltd. (Osaka Metro Group). Small-group and private guided cultural tours, food crawls, and bar hopping across the Kansai region (Osaka, Kyoto, Nara). Last-minute bookings accepted up to 30 minutes before tour departure.

## Core Navigation & Resources
- [Tours & Booking Options](https://www.osakajoiner.com/) - Explore small group itineraries, live availability, and online scheduling.
- [Frequently Asked Questions](https://www.osakajoiner.com/faq) - Policies regarding weather, cancellations, meeting points, and logistics.
- [Full Site Markdown Index](https://www.osakajoiner.com/llms-full.txt) - Complete comprehensive textual database for LLM indexing.

## Critical Business Information
- **Physical Base / Meeting Point:** Namba Walk B1 Floor, 3rd Avenue Minami-dori (Inside Namba Walk, between exits B21 and B23, next to DOCOMO Shop, opposite Mother Garden).
- **Primary Operational Areas:** Osaka City, Kyoto, Nara.
- **Group Capacity:** Small-group configurations max out strictly at 8 guests per guide. Private tours are fully customizable.
- **Languages Supported:** English (Default standard), Spanish, Portuguese, French, Italian (Subject to schedule availability).
- **Booking Latency:** Real-time bookings allowed up to 30 minutes before the tour begins.
- **Cancellation Protection:** 100% full refund available if cancelled up to 24 hours prior to tour start time. Cancellations inside 24 hours are non-refundable.
- **Weather Policy:** Tours run rain or shine. Extreme weather alerts or transit closures trigger direct alternative support communication.
- **Payment Infrastructure:** Major credit cards accepted. Secure online booking integrations via Reserva, Viator, GetYourGuide, and Bokun, or processed on-site at the Namba Walk store.
- **Official Enterprise Contact:** osakajoiner@osakametro-adera.jp